• Resolved webauthor

    (@webauthor)


    When looking at a FAQ in portrait mode via a mobile device such as phone, the FAQ looks like this:

    +
    The Question We’re Asking

    We’re trying to not have the question drop to the next line below the + symbol. For example, we’d like the questions to be displayed to the left of the + symbol and simply have the words used in the question wrap to the next line if it’s too long.

    + The Question We’re Asking

    If the question is too long, it should wrap to the next like, such as:

    + This is a really long question that can answered by
    clicking on this link

    Any ideas on how to make this happen? I’m using the non paid version of the plugin.

    Thanks

    https://www.ads-software.com/plugins/ultimate-faqs/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi Web,

    It sounds like there may be a bit of a conflict with your theme and the FAQ not having a enough space to have the question and the + symbol on the same line. Could you provide us with a link to the page with your FAQ on it, so we could take a look at it and see if we can suggest any CSS edits that would help you get your desired affect?

    Thank you

    Hi All,

    I’m using the paid version and have the same problem too. On most mobile devices in portrait mode, many questions will have to wrap onto 2 lines or more.

    For mine, the link is https://www.douglasvalleypaintball.co.uk/paintballing-answers/ (theme details at bottom of page)

    I’ve checked it on https://mobiletest.me/, same problem for each mobile device.

    Please advise, thanks.

    Hi Jon,

    Try putting the following code in the “Custom CSS” box in the FAQ settings:

    .ufaq-faq-title-text {
    width: 80%;
    }

    That should give the title more breathing room and not make it go under the icon.

    Hi,

    Thanks for the quick response. Yep, that does the trick.

    Thank you

    Jon

Viewing 4 replies - 1 through 4 (of 4 total)
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