Custom tabs missing after migration

  • Resolved zajohnson

    (@zajohnson)


    8 years, 9 months ago

    I migrated a client’s site and now the custom tabs are missing from the frontend / backend. To migrate the site I copied the entire DB and made the appropriate changes. Everything else is working just fine except the custom tabs. I can see the meta data in the database (After migration) but they aren’t showing up on the single product page or the admin edit page. I can add new tabs and the meta data in the DB gets overridden and will display on frontend / backend properly.

    https://www.ads-software.com/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Evan Herman

    (@eherman24)

    Hi zajohnson,

    Were you ever able to get this resolved. Our custom tab is stored in the post meta table, and should transfer over properly assuing that your product IDs don’t change.

    If they do, you’ll need to update the product IDs associated with the custom tab meta.

    Thanks,
    Evan

    The same thing has happened to me – looking at the database, the tab data is there but the post IDs for the tab meta doesn’t match – is there an easy way to fix this using phpmyadmin?

    I’m not a database expert but can follow instructions if provided.

    Plugin Author Evan Herman

    (@eherman24)

    Hi StrongumDog,

    There is no “quick” way to do so. You can open up the database dump in your text editor and alter the ID’s or you can change things via phpmyadmin.

    If your product IDs do not match, then the tab data won’t map to the proper product.

    Thanks,
    Evan

    Plugin Author Evan Herman

    (@eherman24)

    I am closing out this issue due to inactivity. If there is still some sort of issue, feel free to contact us via our website.

    Thanks!
    Evan

Viewing 4 replies - 1 through 4 (of 4 total)
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