Access to Dashboard Lost

Hi Rhonda,

Your dashboard is probably running very close to your memory limit, and disabling a plugin helped to bring it back under. This FAQ here mentions how to raise your memory limit: https://updraftplus.com/faqs/deal-fatal-error-allowed-memory-size-errors/

David

David, thank you so much.

Hi David, I hope you can help me.
Last month, BlueHost blocked my web https://betergezond.org, because of Malware they found in it.
I have cleaned the site by deleting all files & folders (under public_html), except wp-content & wp-config.php. After cleaning malware in wp-content & wp-config.php, I uploaded the other folders & files from a fresh latest WordPress Package (v4.6.1).
BlueHost have scanned again my site and regain me again access to my Dashboard.
Now, my problem is, when trying to login to the dashboard (betergezond.org/wp-admin) I only can see a total blanco page. What should I do?
By the way, for security reason they have advised me to change all passwords. So I did that, even my Database passwords (MySQL) & adjust in in wp-config.php. Maybe this cause the problem? Please help me, David. Thanks in advance

Can someone please help me by giving feedback on the issue I described above? Thanks.

Hi David,
I understand that I need to place this question in a new topic because this is a solved topic. I am very sorry about this.
So now I the issue is under the forum ‘How-To and Troubleshooting’ with Topic Tag : Not Possibe to regain access to Dashboard. Thanks.