Funds Donors showing as anonymous

  • Hi David
    I just bought the Widget pack and gave it a test and say for top donors widget I only saw one donor and it was Anonymous.
    I had a look at the data and found for one of these donations:
    the meta key ‘_dgx_donate_designated_fund_id’ has a value of 355
    Post 355 refers to a named fund (not anonymous)

    the meta key ‘_dgx_donate_donor_donations’ references the correct donation post

    The donation amount is correct

    I have also written my own query linking funds to amounts of each donor and this works OK which you wouldn’t expect if the post_meta was incorrect

    Any ideas of what might be causing this?
    Regards
    Michael

    https://www.ads-software.com/plugins/seamless-donations/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter michaely50

    (@michaely50)

    I believe I have solved the problem. I was not showing the checkbox for anonymous donors and it looks like if this is not showing the metakey _dgx_donate_anonymous is not inserted into the post meta and hence the donors come out anonymous when queried in the widget pack.

    Make sense?
    Regards
    Michael

    Plugin Author David Gewirtz

    (@dgewirtz)

    I’m not following you completely because you haven’t specified how many donations you had. Did you only get one donation show and had a bunch in there? Help me understand in more depth.

    The logic with anonymous donors is a bit complex (there’s a whole discussion that can be had about whether donors are anonymous to the public or to the nonprofit itself.

    –David

    Thread Starter michaely50

    (@michaely50)

    Hi David
    In top donations, no donations show even though there are 20 odd donations.
    If you do not show the “please do not show my name… ” checkbox then there is no entry for anonymous in the wp_meta. I assume this means when you query for it in the widget all donors are marked anonymous. Still testing my site, so all my donors are marked anonymous as I haven’t, until now, used this checkbox. Having yet another problem with paypal chatback (host investigating) so still waiting to fully test.
    I think it is kind of a bug because if you do not show the checkbox you are assuming everyone will see their name
    Hope that is clearer
    Regards
    Michael

    Plugin Author David Gewirtz

    (@dgewirtz)

    Let me see if I understand it (and it’s probably something that should be considered a bug). If all donations are anonymous and you have “don’t show anonymous”, then the widget displays nothing and should display something (like “all donors are anonymous”). Is that a correct understanding?

    –David

    Thread Starter michaely50

    (@michaely50)

    Yes the widget displays nothing but as they were not given the option to not show their name I assumed you should see them all

    If the “please do not show my name” checkbox is not used then all donations default to anonymous and don’t show

    Ideally if this checkbox is not used you assume all donations should show
    Michael

    Plugin Author David Gewirtz

    (@dgewirtz)

    I’m going to record this as a bug and see what I can figure out. Stay tuned.

    –David

Viewing 6 replies - 1 through 6 (of 6 total)
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