Update to 3.5.1 breaks site

Viewing 7 replies - 1 through 7 (of 7 total)

  • Same for me

    Plugin Author NextScripts

    (@nextscripts)

    Everyone who has this issue, please open a support ticket https://www.nextscripts.com/support

    We will need to take a look at your environment.

    Thread Starter Myar

    (@myar)

    I’ve already submit a support ticket. I am waiting for response there ??

    Thread Starter Myar

    (@myar)

    Hi!

    After deleting the plugin folder, download the actual version from here and reinstall it, the plugin is working again.

    Same here. Deleted the files and re-uploaded. Everything is fine after this.

    Plugin Author NextScripts

    (@nextscripts)

    Just for the reference. The cause of this issue is third party caching plugin or service. During the update caching plugin kept the old outdated file that did not have class nxs_snapClassNT. The result was the error “Class ‘nxs_snapClassNT’ not found”.

    The fix is either clearing the cache or re-uploading and re-installing the whole plugin.

    Thread Starter Myar

    (@myar)

    Well, I do not using any caching plugin. Hm, perhaps the php7 Opcode cache did it?

Viewing 7 replies - 1 through 7 (of 7 total)
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