NOT RELIABLE FOR BUSINESS USAGE
Just dumped Sparkpost today… Just 48 hours after they suspended ALL of our outgoing business emails (including eCommerce order notifications).
We only send about 100-200 eMails a day through them, and have been for about the last year. We’ve had No prior issues, no prior warnings, no prior suspensions, etc. Clean as clean gets.
Why did we get suspended without warning. Because of ONE email with a suspicious link (according to them).
We acted immediately. We tried replying to their complaint (right away). We tried again a few hours later. We tried calling their office (they have no telephone help available, only email). We even opened another Case Email… nothing back for 2 full days.
What was the “suspicious link” … it was me personally replying to my brother-in-law who sent me an email for a local gun store sale in his home town… REALLY Sparkpost!!!
Not sure if anyone else is better, but we’re giving another provider a try now.