Error: Server returned status code 401

  • Hello

    I’m getting this error message

    Error: Server returned status code 401->You have exceeded the limits of your ACS subscription plan.

    But when I go to the Cloud Portal it says I have used 0 of 100 monthly transactions.

    I exceeded the allowance last month. The error messages are showing against some items in the Media Library that I tried to process last month but I also get the message when I try to process other items that haven’t been compressed before.

    Is there a way to reset it?

    Thanks for a really useful plug-in!

    https://www.ads-software.com/plugins/prizm-image/

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