Scan Error -0

  • Resolved Jon (Kenshino)

    (@kenshino)


    Lord Jon

    9 years ago

    So I use this for all my work migration – really you guys did any awesome job ?? I used to mysqldump, tarball the files and well use the search and replace script anymore.

    You guys have given me a certain level of comfort.

    However I’m now facing this weird issue whereby none of the sites on 2 out of 3 servers can complete a scan.

    This is a pastebin of the json output https://pastebin.com/FDS17kph

    The funny thing is, out of the 3 servers, there are 2 of them which are a clone of each other (the only difference is that they host a different website each). But yet one of them manages to do the scan properly.

    This is so odd.

    Any idea what’s up?

    Thanks in advance!

    https://www.ads-software.com/plugins/duplicator/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Cory Lamle

    (@corylamleorg)

    Hey Jon,

    If we paste that JSON result here. We can see its not complete it looks like its just getting killed. There could be a few things:

    1. Timeout
    2. Memory allocation
    3. Special Character

    Maybe try to create a root level directory filter to just see if the scan can finish. This will start to give use clues as to what constraint is causing the scan to not full create the JSON report…

    Thread Starter Jon (Kenshino)

    (@kenshino)

    Lord Jon

    Hey Cory,

    So I had to do this filter

    /usr/share/nginx/html/mysite/public_html/wp-content/themes/canvas;
    /usr/share/nginx/html/mysite/public_html/wp-content/plugins;
    /usr/share/nginx/html/mysite/public_html/wp-content/uploads;
    /usr/share/nginx/html/mysite/public_html/wp-admin;

    Before it finally finished the scan.

    I have 128M allocated – it’s not a memory issue

    Cory Lamle

    (@corylamleorg)

    That is odd… Normally you only need to filter the /uploads path. Do you know what the size of your site is uncompressed? Probably have to use cpanel to see directory size…

    Thread Starter Jon (Kenshino)

    (@kenshino)

    Lord Jon

    @corylamleorg

    Don’t have cPanel ??

    But ssh with du -hs tells me it’s at 76M ??

    Cory Lamle

    (@corylamleorg)

    Nice! Yeah that is a pretty small site, the only thing I can think is there is a special character in one of the paths that is causing the JSON to fail. I haven’t really seen it ever just fail like that, I’m a bit at a loss… If you want to submit a support ticket I can have a closer look at your site if you want, just provide a link to this thread if you decide to submit one…

    Cheers~

    Thread Starter Jon (Kenshino)

    (@kenshino)

    Lord Jon

    Thanks Cory,

    I was actually a little annoyed but more importantly careless and screwed up the server royally. So it’s uh not gonna work now.

    That being said, I setup a new development server, threw back in NGINX, MariaDb and PHP7 and it all works fine now.

    I’ll let you know if there are issues in the new server but I’ll go back to happily using Duplicator now ??

    Cheers!

    Cory Lamle

    (@corylamleorg)

    Excellent! Thanks for the update Jon!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Scan Error -0’ is closed to new replies.