Responsive Menu disappears / is not closeable

Hi,

I have a similar issue –> https://mentalix.com

https://www.ads-software.com/support/topic/customizr-them-menu-behaving-weird-on-mobile-devices?replies=1#post-8359098

If anyone has a solution, please help.

Thank you

Hi,

I fixed it.

Newsletter plugin was causing the problem. Probably had its own version of css conflicting with the theme. Disabled few things from the plugin and it is working now.

I don’t know if you have the same plugin or not. But what you can do is temporarily disable all plugins and you will notice that the menu works perfect. Now manually enable the plugins one by one and watch if the menu faces the problem again.

This way you will identify the one plugin causing the problem. Then you can go deeper in the plugin configuration to disable whatever is causing the problem or if you can’t figure out you can just disable the plugin and look for an alternative.

Hope it helps, good luck.

Hi,

Is this solved? I don’t see the issue on the site.

I solved it in mine but the other person still has the problem. I can still see it not acting properly on their website.