error – pending transaction

  • Hello

    On the live system when a client completes a payment successfully, doesn’t get the email for his downloadable product.

    In wp admin the transaction shows pending.

    I also found in the error logs of the server the following error:

    [23-Mar-2016 14:10:26 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ” at line 3 for query SELECT trans_ticket
    FROM wp_piraeusbank_transactions
    WHERE merch_ref = ; made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array, call_user_func_array, WC_API->handle_api_requests, do_action(‘woocommerce_api_wc_piraeusbank_gateway’), call_user_func_array, WC_Piraeusbank_Gateway->check_piraeusbank_response

    Please help

    https://www.ads-software.com/plugins/woo-payment-gateway-piraeus-bank-greece/

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