E-Mail notification not working

  • Hi!
    Using MailPoet for my Newsletters, everything works fine, except I dont get the E-Mail Notification with the filled out form when user subscribes to the list …..
    the user gets confirmation mail properly and quickly

    i added some extra fields like phone and address in my form, to get more infos from customers, but just the mail wont come to my inbox…

    any ideas?

    https://www.ads-software.com/plugins/wysija-newsletters/

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  • You maybe have already done this, but I sometimes find I’m so knee deep in reviewing code that I forget to check the obvious.

    On the Settings page (YOURDOMAIN/wp-admin/admin.php?page=wysija_config), make sure you have this section completed properly:

    Email notifications
    Enter the email addresses that should receive notifications (separate by comma). [[email protected]]

    [ ] When someone subscribes
    [ ] When someone unsubscribes
    [ ] Daily summary of emails sent

    Make sure the email address is typed correctly in the email field. If multiple email addresses should be notified, make sure there’s a comma between them.

    Make sure you’ve checked options for when you want to receive emails.

    Confirm you clicked “Save Settings”

    Also check your spam folder (that’s where mine went).

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