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  • Plugin Contributor Greg Ross

    (@gregross)

    By default WP Statistics only is visible to administrators (those with the manage_options permission), when you say “creator” do you mean the account you installed the plugin as or as a WordPress editor?

    Have you had WP Statistics installed before? If so the old configuration may still be in the database, see this thread for where to look:

    https://www.ads-software.com/support/topic/permissioncapabillities-problems

    Thread Starter Fusious

    (@fusious)

    I am using the account we created wordpress with. Which I would figure has admin privileges? No, I have not had it installed before.

    Plugin Contributor Greg Ross

    (@gregross)

    Do you see anything in the wp admin menu? Can you access the settings?

    If not do you have access to phpMyAdmin or a similar SQL tool?

    If so run the following query:

    SELECT * FROM wp_options WHERE option_name LIKE 'wp_statistics'

    if it returns a row try and delete it (this will reset all of your options back to defaults.

Viewing 3 replies - 1 through 3 (of 3 total)
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