• Resolved jonnyking

    (@jonnyking)


    Hi there,

    I have a multisite install with contact form 7 (latest version) installed. I’m trying to set up a new form, but whenever I click save the page goes to a completely blank white page with nothing on it – and the form is not saved.

    I’ve tried the following:
    Different browsers
    Log in & out
    Check server error logs (none present)
    Saving existing sample form (same issue)
    Duplicating sample form (same issue on trying to edit the duplicate)
    Saving a blank form
    Using both the save button at the bottom of the page and on the right of the page
    deactivating all plugins
    using twenty fifteen theme

    NB – the white screen is only in this instance – I can navigate the admin area as normal, this doesn’t appear to cause lasting issues (like a blank screen of death), it just doesn’t save the form or go to anywhere.

    (Also posted on https://www.ads-software.com/support/forum/how-to-and-troubleshooting)

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 1 replies (of 1 total)
  • Thread Starter jonnyking

    (@jonnyking)

    RESOLVED

    There was an issue with domain mapping (the button seemed to send me to the .uk version of my site, despite the fact I was editing the .com version)

Viewing 1 replies (of 1 total)
  • The topic ‘Contact Form 7 forms won't save (new or updating) – blank page’ is closed to new replies.