Buttons not working/drop-down menu duplicated on home valuation form/search

Viewing 12 replies - 1 through 12 (of 12 total)

  • What is the version of WordPress that are you using?
    You could try these steps and see if the problem gets fixed:
    -Clearing cache and browser history.
    -Restart Computer.
    -Upgrading all plugins.

    Thread Starter breg

    (@breg)

    Alan,

    Thanks for your response. I have had the problem both in WordPress 4.4.2 and 4.5. All my plugins are up to date and the problem shows up on multiple computers, so I don’t think it has anything to do with my cache or browser history. Still, I’ll try those steps to see if they help at all.

    Thread Starter breg

    (@breg)

    After clearing cache and restarting, the problem still exists.

    Plugin Author iHomefinder, Inc.

    (@ihomefinder)

    Hello,

    It looks like the theme is applying some additional html to components of the IDX, which is causing this issue. Your developer can use CSS to make the needed adjustments, and a CSS override is included with Optima Express. I’ve included some CSS that worked for me. Your developer may need to modify it for your needs, but hopefully it’s a good start.

    To try the CSS, place the below code in your WordPress Dashboard > Optima Express (left side) > Configuration > CSS Override. Make sure to place CSS inside the style tags.

    ———————–
    #ihf-main-container .select2-selection {
    display: none !important;
    }

    If you have any questions, or need additional assistance, please feel free to email us at [email protected].

    Thread Starter breg

    (@breg)

    Thanks for getting back to me. I used the CSS override, and it fixed the menu duplication, but the buttons still don’t work, and the quick search no longer displays in the sidebar.

    Thread Starter breg

    (@breg)

    I managed to get the quick search back, it somehow got removed from the sidebar. The only problem now is that the buttons aren’t working.

    Plugin Author iHomefinder, Inc.

    (@ihomefinder)

    Hello,

    The lead capture buttons are working on our demo site (URL below), which uses the same WordPress platform and Optima Express plugin. This leads me to think that there is a conflict with either the theme or another plugin.

    https://www.optima-express-demo.com/

    Can you email your client ID and site URL to [email protected], so that our support team can take a closer look?

    Thread Starter breg

    (@breg)

    I previously sent an email and haven’t gotten a response. I will send another. Thanks.

    Plugin Author iHomefinder, Inc.

    (@ihomefinder)

    Hello,

    Thanks for letting us know. I’ll check up on that for you.

    Have a great day.

    Im having the same issue with double feilds for property type, beds and baths. The site is https://millsreal.com/. Thank you

    Plugin Author iHomefinder, Inc.

    (@ihomefinder)

    Hi Edward,

    It looks like the theme is applying quite a bit CSS to components of the IDX, which is causing this issue. Your developer can use CSS to make the needed adjustments, and a CSS override is included with Optima Express. I’ve included some CSS below that worked for me in working around this for the quick search. Your developer may need to modify it for your needs, but hopefully it’s a good start.

    To try the CSS, place the below code in your WordPress Dashboard > Optima Express (left side) > Configuration > CSS Override. Make sure to place CSS inside the style tags.

    ———————–

    .ihf-quick-search-form .ihf-chosen-select-width {
    display: none !important;
    }

    If you have any questions, or need additional assistance, please feel free to email us at [email protected].

    Thank you very much. Problem fixed.

Viewing 12 replies - 1 through 12 (of 12 total)
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