site abroad

  • Resolved enriquerene

    (@enriquerene)


    8 years, 10 months ago

    I don’t know if I’m asking at the right place but let’s go:

    I’m brazilian and I created a website for a client. Now my client moved to Australia and he’s telling me that his website doesn’t work there. I contact my cloud server support and they changed the settings to allow access from any IP, but isn’t working yet.

    Then I thought the problem may be in the wordpress configuration. Am I right? Some help with this?

    Can someone (not brazilians) try to access https://assessoriamsp.com.br ? Thanks

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  • Hey Enrique,

    This forum isn’t for that kind of accessibility issue. You will probably have better luck in the Troubleshooting forum here: https://www.ads-software.com/support/forum/how-to-and-troubleshooting

    However, I can tell you that I cannot load your site on that URL (I am in the US currently). But I can ping your server. I would consider looking at your host’s firewall, the configuration of any security plugins that may act like a firewall, or your server’s nginx/apache settings.

    Thread Starter enriquerene

    (@enriquerene)

    Hey Jeffrey, the problem was solved. The support of my cloud forgot to change some configuration there. Thanks for the help

Viewing 2 replies - 1 through 2 (of 2 total)
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