• I’ve been running evolve for a couple of months and really like it. I am thinking of upgrading to evolve+ for the woocommerce compatibility, however, I note that there is only tech support for 6 months included (with the option to extend to 12 months for an extra $10) via the Theme4Press site.

    If Theme4Press support has to be paid for, does this mean that I will have to either keep renewing product support annually or that support from the Theme4Press site simply ends after 6/12 months? How does the support on your site differ from the support available here? (I cannot currently access the Theme4Press support forum presumably because I only have evolve lite?) I don’t want to invest in setting up a woocommerce shop and find myself without tech support.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    The Evolve Theme here is for free.
    The support in this forum is free and for Evolve ( Free ) Theme only.
    Any user can access this free forum.
    This forum belongs to www.ads-software.com

    The Evolve+ Theme is a premium theme.
    Their terms and conditions are written on Theme4Press website.
    You can only access the premium forum only after purchasing the theme.
    https://theme4press.com/support/forum/evolve/

    I hope my explanation is clear.

    Please don’t ask question about premium theme in this forum. www.ads-software.com does not allow this.
    Your thread will be closed if the forum moderator sees it.

    I will not answer any product support question related to premium theme in this forum

    Thank you

    Thread Starter debbietomkies

    (@debbietomkies)

    Thanks Denzel,

    I hadn’t appreciated the distinction between the two support forums so your clarification is much appreciated.

    Debbie

    You are welcome.

Viewing 3 replies - 1 through 3 (of 3 total)
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