User profile update does not work

  • Resolved julionmendes

    (@julionmendes)


    8 years, 6 months ago

    Hello good afternoon, I have a big problem.

    When the User accesses the area to update your profile and click the gear appears sometimes all fields for editing and sometimes only biography. and when the User fills in all fields and click or “V” to update or profile update button all data disappear and return all blank. The screen just flashes and disappears all.

    But I found that when the logs out and logs User data again updated station … but if you try to upgrade again encounter the same error.

    The same happens with the photos cover and profile.

    The other functions of the plugin are all functioning normally.

    Thank you in advance.

    https://www.ads-software.com/plugins/ultimate-member/

Viewing 15 replies - 1 through 15 (of 41 total)

  • I am having similar problems. The “My Account” link in the settings menu goes to the correct page but constantly refreshes. Otherwise the plugin is great

    Same problem here. The Form for editing the profil only reacts to Cancel.

    Remark: As an WP Administrator the Profil Form works fine, only for the Non-Admin User its not working.

    this error also exists in the latest release

    Plugin Author Ultimate Member

    (@ultimatemember)

    Hi,

    Have you done a conflict to see if there is a plugin or theme conflict?

    Thanks

    Hi,

    Same problem here and it was working well before v1.3.52. No new plugin added so looks like it’s not a problem of conflict with other plugins…

    Same problem here. As an WP Administrator the Profile Field works fine, not saving for Non-Admin Users.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi Everyone,

    Can you please try the pre-release version 1.3.53 in the link?
    https://github.com/ultimatemember/ultimatemember/releases

    Ensure that you’ve taken a full backup of your site before you update.
    Please read this before you update:
    https://docs.ultimatemember.com/article/202-updating-the-ultimate-member-with-a-pre-release-version

    Let us know if this update resolves the issue.

    Regards,

    Backed up the site and tried to install the prerelease. Failed with the following message:

    Fatal error: Cannot redeclare ultimatemember_activation_hook() (previously declared in /home/content/n3pnexwpnas02_data02/45/3229945/html/wp-content/plugins/ultimate-member/index.php:34) in /home/content/n3pnexwpnas02_data02/45/3229945/html/wp-content/plugins/ultimatemember-pre-v1.3.53.3/index.php on line 44

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @justinroman,

    Did you deactivate the existing one before you activate the pre-release version?

    Regards,

    I deactivated previous version and installed the pre-release to get to the point I previously commented. I have now deleted the old version and installed the pre-release but the problem remains. Once logged in, user goes to Profile and clicking the settings “cog” > My Account. The page loads and constantly refreshes. the problem is not fixed. I am emailing you directly

    Your email [email protected] bounced back

    Thread Starter julionmendes

    (@julionmendes)

    Hello people.

    still really the problems remain . Already I uninstalled it and just let the plugin but still continues the error. And another mistake I checked yesterday was that when the user will resize the picture profile. The cutting quadrant does not operate properly and is always flashing in the center .

    I look forward thank return already

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @julionmendes,

    Did you try the pre-release version 1.3.53 on your site?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Can you please try turning off the “Stop rewriting rules on every load” in Admin > Ultimate Member > Advanced ?

    Regards,

Viewing 15 replies - 1 through 15 (of 41 total)
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