• Hi guys,

    Hoping you can help me out here please. If you go to our website – https://www.dermalskin.co.nz – There used to be our logo in the top right corner – Above the face, to the left of the menu. An update ago it vanished. I thought I went into the Appearance –> Themes menu to sort it, but can’t find how to re-add it.

    Can somebody please tell me how? I am using the Salient theme.

    Thanks heaps in advance ??
    David.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi David,

    Don’t know if you’ve already solved your issue or not, but I’m guessing that the Salient theme has its own Theme Options section, in addition to the Appearance > Themes menu that comes with WordPress, and that’s where you can re-set your logo.

    Johnna

    Thread Starter David987

    (@david987)

    Hi Johanna,

    Thanks for that. I looked there but couldn’t find anything obvious (I did not create the website), but did find that we are using “Salient Child” as a theme, and that if I switch over to “Salient” it appears again. The problem with that is that a ‘search website’ function appears, and we don’t want it active (It appears as a magnifying glass in the top right, at the end of the menu).

    I have switched it back off for now and am looking further, but if anybody else has an idea, that would be great!

    Thanks ??

    Thread Starter David987

    (@david987)

    Ok. I found the logo. It is under “Salient —> Header Navigation”.

    The logo is linked and should appear as the theme I am editing is “Salient Child”. If I switch over to “Salient” I loose the phone number below the menu bar (But I did find out how to get rid of the search function).

    Still need help with the logo though because as far as I can tell it should be there!

    Infuriating!

    Hi,

    I wish I knew what was causing your issue, but it’s really hard to diagnose from afar. I wonder if you could try re-uploading your logo to the Media library and try setting that version to the logo in the customization settings? I see your logo here:

    https://dermalskin.co.nz/wp-content/uploads/logo.png

    or at least one version you used in the past. It’s bothering me that it’s at the root of the uploads folder, and not in subfolders by year and month, as is usual when an image is uploaded via the Media Library uploader. I’m wondering if the permissions on the uploads folder could be different than the subfolders beneath it, or something like that. Don’t know that it will work, but I think it’s worth trying.

    Johnna

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Lost logo – How to reinstate?’ is closed to new replies.