• Resolved Eric B.

    (@losteineu)


    Hello,
    tonight’s CLef update crashed my site! I had to deinstall the plugin in order to get it back…
    What is going to happen now, how can I make sure that I can login and logout safely (I set Clef to “endless” before deleting the plugin)?
    This is really annoying…

    https://www.ads-software.com/plugins/wpclef/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor inthylight

    (@inthylight)

    Hi losteineu,

    I’m sorry to hear that something is not working correctly. Do you remember whether you were shown any error messages?

    Can you send me a note at [email protected] with your site’s URL, and I’ll follow up with you.

    Thread Starter Eric B.

    (@losteineu)

    It was a database error, as other before me encountered. .. Will there be a new fix?

    Thread Starter Eric B.

    (@losteineu)

    Now my feed is broken, too: https://feeds.feedburner.com/feedburner/ZYYQ

    That’s what I get:
    Warning: require_once(/kunden/371154_1050/webseiten/wordpress/wp-content/plugins/wpclef/includes/class.clef-session.php) [function.require-once]: failed to open stream: No such file or directory in /kunden/371154_1050/webseiten/wordpress/wp-content/plugins/wpclef/includes/class.clef-core.php on line 19

    Fatal error: require_once() [function.require]: Failed opening required ‘/kunden/371154_1050/webseiten/wordpress/wp-content/plugins/wpclef/includes/class.clef-session.php’ (include_path=’.:/usr/local/lib/php’) in /kunden/371154_1050/webseiten/wordpress/wp-content/plugins/wpclef/includes/class.clef-core.php on line 19

    Please help…

    This is the error that I got when I updated from 2.4.1 to the latest version:

    syntax error, unexpected T_STRING in wp-content/plugins/wpclef/includes/class.clef-session.php on line 88

    Had to uninstall it to get site back up and running

    Plugin Contributor inthylight

    (@inthylight)

    @losteineu, we’d love to help, but first we’ll need some info about your hosting setup and WP configuration. Security-wise, it’s best not to post info such as your server’s directory structure publicly. When you are ready to begin the troubleshooting process, please send an email to [email protected].

    Plugin Contributor inthylight

    (@inthylight)

    @athenswebstudio, is your server running an object cache (or are you on a managed hosting platform that utilizes a server-side cache such as Godaddy Managed Hosting, WP Engine, etc.)? If so, can you try flushing the object cache?

    If doing so does not clear the PHP warning, can you send me an email at [email protected], and I’ll follow up.

    Plugin Contributor inthylight

    (@inthylight)

    @athenswebstudio, can you check what PHP version your server is running?

    In my testing I’ve only been able to reproduce this syntax error on PHP versions older than 5.3.1, which was released in 2009, and which introduced namespacing support ( https://secure.php.net/releases/).

    WordPress recommends at least PHP 5.6 or greater (https://www.ads-software.com/about/requirements/).

    It killed the site. geez guys, you’ve managed to break the entire thing.

    Plugin Contributor inthylight

    (@inthylight)

    @all

    If you are seeing the PHP syntax error after updating to version 2.5.1, please see this guide.

    I was able to get it to work by updating the php version I was using. Thanks Laurence for pointing that out! And godaddy stinks for making me do this manually instead of automatically updating the version .. arg!

    Plugin Contributor inthylight

    (@inthylight)

    @athenswebstudio, if you get stuck updating PHP, note that we pushed an update in version 2.5.2 that removes the dependency on namespacing and thus makes the plugin work on PHP versions prior to 5.3.

    (We still recommend following the WordPress guidelines and updating to the most current stable PHP version — and if that’s not possible, updating to at least PHP 5.6.)

Viewing 11 replies - 1 through 11 (of 11 total)
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