• Resolved GDU

    (@gettingdownunder)


    Hi Guys

    Great plugin / profile forms however I can’t get the password to save correctly when registering a new account.

    The registration process goes fine, I get the verification email and everything appears to go fine, however when I then go to login, I get an invalid password error message.

    I even registed an account using the password ‘password’ to make 100% sure that It wasn’t a typo (or poor memory) and i still had the same issues ??

    Setting the password manually in the admin cp works fine and I’m then able to login with no problems.

    Any ideas? My website available at here

    Many thanks

    Mark

    https://www.ads-software.com/plugins/profile-builder/

Viewing 7 replies - 1 through 7 (of 7 total)
  • I have the exact same problem.
    no solution yet.

    Thread Starter GDU

    (@gettingdownunder)

    Was this only a recent problem for you Fixdeman? I’m almost certain it worked fine a few days ago…

    Hi,

    This is a strange behavior. Did you try to deactivate all other plugins and use a default WordPress theme? Maybe there is a plugin/theme conflict.

    Can you set WP_DEBUG to true in wp-config.php file? Maybe you have some error notices.

    Best regards,

    Thread Starter GDU

    (@gettingdownunder)

    Nothing in the error notices in relation to this Teodor.

    I’ve disabled for now and will revist when I have more time.

    Hi,

    If the issue persists please open a support ticket regarding this issue. We will continue our conversation there.

    Best regards,

    Was this ever resolved? I’m experiencing the same issue. I’m using the free version of the plugin at the moment.

    The causes of my situation was a cache plugin that cashed the page after login. When I excluded that page from cache it was solved.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Passwords not saving at rgistration’ is closed to new replies.