Cannot access settings page

  • Resolved Wenton

    (@wenton)


    8 years, 6 months ago

    Hi

    I cannot access the settings page of the plugin
    WooCommerce > Settings

    /wp-admin/admin.php?page=wc-settings

    Instead I am confronted with a blank page that has this error message:
    “Action failed. Please refresh the page and retry”

    Of course, I refreshed the page and re-tried, many times.

    I thought it may be a plugin conflict so I deactivated all other plugins, but still the error remained.

    I would give you login details to check it out via a private message if you want or via email.

    Please help

    Thanks

    https://www.ads-software.com/plugins/woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Ensure woocommerce addons are disabled as well, and switch themes. 99% of the time this is caused by bad code in another plugin.

    Also ensure you’re an admin user with access to all admin settings screens.

    Thread Starter Wenton

    (@wenton)

    Yes you are right, it was a theme conflict.

    I will use a different theme.

    Thanks so much for your super fast reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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