Cannot log in to Quickinstall

  • I am trying to install wordpress by using Quickinstall through hostgator.
    I cannot log in because the username is the document root url and not my email so i cant request a password change email. how can i change my quickinstall password without logging in? Can it be done with hostgator somehow?

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  • Hi,

    Please contact support of your hosting provider as this is not a WordPress issue.

    Thanks

    Greetings mikeyriz,

    My name is Jonathan H. and I’m our customer service supervisor over at HostGator.com. We’d be more than happy to assist with this issue but unfortunately your post did not include and details on your account with us. If you could please contact me via [email protected] (Attention : Jonathan H.) with more information on your account (such as your domain name) we’d definitely like to assist further.

    Thanks for your attention and we’ll look forward to hearing back from you soon.

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