pre sale question to vendor with file attached

Hi chewonwell,

> but what I need is part of a pre sale question, meaning a potential customer asks and show to the seller what he’s speaking about in order the seller to understand exactly the point of the user.

I searched through the www.ads-software.com forums and found these:
https://www.ads-software.com/plugins/search.php?q=woocommerce+question

This one might work?
https://www.ads-software.com/plugins/yith-woocommerce-questions-and-answers/

I’ve never used it but it seems like it would do what you want.

Hi Mikey,
thanks for your reply; I know this plugin, but I don’t see it has the function to allow files attached to the message, but please let me know if I’ve just missed it.
I’d need a tab where the potential customer ask directly to the seller by sending him a private message and attaching files to this message…as we normally do writing an email from our own account: text and files.

Hi chewonwell,

Yea, I don’t believe there are any plugins that allow a file upload by default there. You could do this on your own though by embedding a form into a custom tab.

You can use a form plugin like this for creating forms: https://www.ads-software.com/plugins/contact-form-7. And then you can add the form shortcode to a custom created WooCommerce tab: https://docs.woothemes.com/document/editing-product-data-tabs/#section-5.

If you aren’t comfortable coding, there is a plugin available by WooThemes for creating new tabs that you can use shortcodes in: https://www.woothemes.com/products/woocommerce-tab-manager/. I also found a free plugin on www.ads-software.com that looks to be able to do this as well: https://www.ads-software.com/plugins/woocommerce-custom-tabs/

@ Caleb, thank your the precious advice and all the details you wrote.
And yes I’m not good coding, so sometimes I also have doubts wondering how would be the outcome of a process, for example in this case I’ve the following doubt:
When I create the custom tab for ” sending attachments” to the seller, does it include just the attachments or also the message written by the customer?
I mean the files attached generally speaking are the files attached to a message, but I’m not sure creating this tab for attachments I’ll obtain this.
I also didn’t understand if the attachments will be sent privately just to the seller, or if the attachments will appear there in the same public page to everybody.

In that case, there would be an alternative?
What I’m looking for is similar to this BP plugin

https://it.www.ads-software.com/plugins/buddypress-message-attachment/screenshots

It’s the private message form from member to member cause I also have a membership website and in this message, a member can add attachments files to the message he’s sending.
Thank you very much for your time

I’ve just found this contact form plugin:

https://demo.ghozylab.com/plugins/easy-contact-form-plugin/demo-file-upload/

as you can see by the screenshot it allows to add file attached to the message;
I’ve downloaded the lite version, but downloading the paid version would be essential if I could decide to use it, cause first of all the attachments module is a premium one and that’s ok for me, but also because the lite version stand in the middle of the product page in the same way as you see in the screenshot, while the premium version has a drop down module….which I guess and hope it means…a clickable button that opens up the contact form.

An annoying point I wouldn’t be able to solve with premium version is that the members of my website have every time to type (name) and (email) to submite a question to the seller that he’s also a member of the website, and of course all their conversation will go out of my website to their third mail accounts.
Would be possible to repeat the (messages form) of buddypress in a product page of a shop or in a ad-classified page where both users ( buyer and seller) are registered members of the website?

Hi chewonwell,

If you use a form plugin and embed the shortcode into a custom tab, then the email will be sent from the product page to the vendor’s email address. This can include the message content, the sender’s email address, and the file upload.

If you want the messages to take place on your site (like facebook or buddypress), then you will need to integrate some type of messaging platform (likely buddypress). And at that point, you are pretty far outside the scope of WooCommerce support.

Thanks again ??
Guess the first method would be the easiest one for me even if the second one would be just perfect.
However, working on the first method are the following ones the right steps to do?:
1- create a woocommerce custom tab for messages, near to the ones for description, review and so on.
2-install the contact form plugin and put its own short code on the custom messages tab just created.

Hope i said well.

I know there is a paid plugin for woocommerce buddypress integration..but i don t know if would allow out of the box…users (buyers and sellers) to send messages eachother using the buddypress messages function.
Would be potentially possible or is there a lot to code to achieve this result?
Thanks since now

Would be potentially possible or is there a lot to code to achieve this result?

I’m not that familiar with BP to say, but there may be other steps, such as adding tabs, and ensuring customers have a login.

Uh, I did it, first method worked fine, thank you very much, otherwise I’d be still wondering what to do. It looks already nicer ??

^4ST@ZGHYmS9

Regarding BP and Woo, I’ve network installed buddypress, and I’ve installed woocommerce in a subsite of my WordPress multisite installation, so all the members can log into the platform and choose where to go.

I’ve noticed that working with a (Ad-classifieds) plugin the users database is already integrated, meaning that the potential buyer when sending a message to the seller is already recognized by the system with the username he has used to log into the website and obviously also the seller is identified with his username of the main site.

What is missing in that message form is the attachments fields.
How to add that function?
Should I add some code to the classified plugin page?

Awesome, glad you were able to get things working with the first option.

> What is missing in that message form is the attachments fields. How to add that function. Should I add some code to the classified plugin page?

I don’t believe this is WooCommerce related? I think it has something to do with BuddyPress or another plugin you are using – in which case you should use those support forums instead ??