Clicking image doesn't open lightbox.

  • Resolved jarvice

    (@jarvice)


    8 years, 9 months ago

    Hello,

    I’m using your lightbox gallery plugin for a portfolio page. The plugin is definitely active (I can see the hover effect, etc) but clicking the image doesn’t open the lightbox. It just fullscreens the image in the browser, like clicking a link. I’ve already talked about it to the support from Optimizer (that’s the theme I’m using) and the plugin should work fine, but for me it doesn’t.

    Also worth noting is that I’m currently hosting the website locally so I can’t provide a link right now.

    All help is appreciated.

    https://www.ads-software.com/plugins/lightbox-slider/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support weblizar_support

    (@weblizar_support)

    Hello,

    jarvice

    we checked plugin on theme Optimizer it works fine.

    please deactivate other plugin and check it again let us know the result

    Thread Starter jarvice

    (@jarvice)

    I’ve tried disabling all plugins except the lightbox gallery. Unfortunately it didn’t fix the problem.

    I’ve switched themes In the meantime to test if that works, and that did fix the problem. So it has to do with the theme that I’m using apperently. Do you think that there’s still a way to fix it?

    Thread Starter jarvice

    (@jarvice)

    Oh ignore my last comment! Immediately after posting it I decided to delete my old optimizer theme files and download a fresh version. For some reason this fixed my problem. Not sure why because it’s not a newer version, but atleast my problem is gone now.

    Thanks for the help anyways!

Viewing 3 replies - 1 through 3 (of 3 total)
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