Error 500

  • Resolved hellroselee

    (@hellroselee)


    8 years, 9 months ago

    Hi.

    When trying to build this error appeared:

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    __

    I was suggested to contact my host!

    Below is the response I received from my host.

    ” 1. max_execution_time = 180 we have tried to change it to “5000” but still get the same error.

    2. Total size of the backup is 1.64GB = the current thresholds that triggers a warning is 150MB “

    Any help with this would be amazing!

    Thanks

    https://www.ads-software.com/plugins/duplicator/

Viewing 1 replies (of 1 total)

  • Hey Hellroselee,

    The quickest way to get your package to build is to create a file filter on your larger files, then manually move the larger files via FTP. Large sites on some budget hosts will have issues if you don’t…

    Cheers~

Viewing 1 replies (of 1 total)
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