Help! Locked out!

Incidentally, I did save the URL of the page where I can enter a new code in case of emergency, but turns out I did it for my other site! ??

And I’ve tried copying-and-pasting the URL and just changing the site name (in case it was URL for any site), but it didn’t work.

Can somebody please help me out.

I NEED TO GET INTO MY SITE – and I need to turn off this plugin, it’s blocking me completely.

Thankyou.

PS At least can someone tell me how to contact the plugin author?

If you’re still having this issue, you can try manually disabling the plugin by logging into your hosting account.

Open up their file manager, then open up your “wp-content” folder, click on “plugins”. Look for the folder labledwordpress-2-step-verification, and rename it.

Then you should be able to login to WordPress again.

Thanks Marc, but I’m okay now, I managed to get back in. Lost faith in using the plugin though – felt I couldn’t trust it (or me!) to make my site secure without causing myself problems. Found a different plugin to do the job, and in a more straightforward way.

Sorry for not posting that I’d fixed the problem, I should have done that right away.

Thanks again, it’s nice to know there’s someone there if needed.

Glad to hear you fixed your site. Always happy to help ??

Hi, if you are still blocked follow my instructions here
https://as247.vui360.com/blog/disable-wordpress-2-step-verification-manually/
thanks,

New 1.5 version has released. I have added recovery option for admin, so you will never be locked out again ?? please update