Can't add menu items, NOT due to items limit

  • Resolved bluecrabfan

    (@bluecrabfan)


    8 years, 8 months ago

    Hi – I developed a site a couple of years ago and have been successfully editing the Appearance (Main) Menu all this time. Now, I can no longer add menu items. If I add something and hit “save”, the entire menu disappears. It happened the same day as the recent WP forced update, so perhaps it’s related??

    My main menu just disappears completely. When I try to recreate the menu, it gives me an error that it has an invalid menu name even though I’ve tried a bunch of names.

    I cannot undue this – I have to rollback my site to my backup version.

    I have a the latest WP, the latest theme and all plugins are up to date. This problem happens even when I switch to one of the basic themes, so I don’t think it’s the theme’s fault.

    I only have 20 menu items so I don’t believe this is due to too many items. Just to be sure, however, I have increased my max vars to 3000 as suggested in other posts. I installed the menu limit detection plugin and got no warning when I tried to add menu items.

    THEREFORE, I don’t believe this has to do with the menu limits. But, what could it possibly be????? Please help!

    My site is hosted by BlueHost.

    I’ve done lots of WP sites, but I’m by no means an expert. If you have a suggestion, please be specific about how to do it. Thank you!!!

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  • It happened the same day as the recent WP forced update, so perhaps it’s related??

    Unlikely but you could try re-uploading all files & folders – except the root wp-config.php & .htaccess files and the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folders before uploading the new ones.

    Thread Starter bluecrabfan

    (@bluecrabfan)

    This turned out to be the fault of the Share Buttons plugin by AddThis. I loaded a clean copy of WP and then isolated all my plugins. It worked just fine after I deleted this plugin. I have notified them of the issue – beware.

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