Send button doesn't send message

  • When i click on send button the wheel next to it just keeps spinning and doesn’t send a message.

    <p>Your Name (required)
    [text* your-name] </p>

    <p>Bride Name (required)
    [text* bride-name] </p>

    <p>Groom Name (required)
    [text* groom-name] </p>

    <p>Wedding Date (required)
    [date* date-584] <p>

    <p>Your Email (required)
    [email* your-email] </p>

    <p>Phone Number
    [tel tel-490] <p>

    <p>Ceremony Location
    [text* ceremony-location] </p>

    <p>Reception Location
    [text* reception-location] </p>

    <p>Message
    [textarea textarea-192]

    [recaptcha]

    <p>[submit “Send”]</p>

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 4 replies - 1 through 4 (of 4 total)

  • What theme are you using? I had a problem with Divi where I had to de-activate all the Captcha-related plugins (ignoring the warnings that popped up) that worked with Contact Form 7 before it would work.

    I took it to mean that Divi was including it’s own API keys and that there was a conflict. But I may be wrong about that.

    Thread Starter rosenphoto16

    (@rosenphoto16)

    To
    [email protected]
    From
    [email protected]
    Subject
    [your-subject]
    Additional Headers
    Message Body
    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:

    [bride-name]
    [groom-name]
    [date-584]
    [tel-490]
    [ceremony-location]
    [reception-location]

    [textarea-192]

    —
    This mail is sent via contact form on Rosenman Photography, LLC
    Exclude lines with blank mail-tags from output
    Use HTML content type
    File Attachments

    Mail (2)
    Use Mail (2)
    Mail (2) is an additional mail template often used as an autoresponder.
    In the following fields, you can use these mail-tags:
    [your-name][bride-name][groom-name][date-584][your-email][tel-490][ceremony-location][reception-location][textarea-192]
    To
    [email protected]
    From
    [email protected]
    Subject
    [your-subject]
    Additional Headers
    Message Body
    Message Body:
    [your-message]

    —
    This mail is sent via contact form on Rosenman Photography, LLC https://leomktg.com/rosenmanphoto
    Exclude lines with blank mail-tags from output
    Use HTML content type
    File Attachments

    What does the code look like in the Edit Contact screen? I wonder if some other plugin or theme function is stepping on that shortcode.

    Was this ever resolved? I’m having the same issue. The arrow icon just keeps spinning and eventually I get a confirmation email, and the data is stored in my database. However, the arrow never quits spinning so users think it’s not working.

Viewing 4 replies - 1 through 4 (of 4 total)
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