why " Users who can receive push notifications" dramatically decrease?

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  • Hello,

    The Total Users number will never decrease and is the number of users that were ever subscribed. Once a user is registered to your app, the Total Users number is incremented.

    The Users who can receive push notifications is the number of messageable or “subscribed” players you have. Two of the most common ways users unsubscribe is by clicking the gear icon that comes with each notification and unsubscribing, or by clearing their browser data which will also unsubscribe them.

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