• Resolved santyjazz

    (@santyjazz)


    Hi,

    I have a problem with one of my plugins, Sangar Slideshow. It’s working great in one of my sites but I tried to make it work in other of my sites and it’s not working properly, hanging to the infinite in a loop, without loading any content. I’m pretty sure that is a problem with the plugin installation. I tried to remove the plugin in Plugins Section of WP and even through FTP but when I installed again the plugin, the problem is still there.

    So maybe there’s some little bug of the plugin in other parts of WP, maybe in the database. Do you know how to remove completely any track of a plugin from WP database? I have to try this one too. I asked to the owners of the plugin (I purchased it) but I don’t have any answer by now from them ??

    So I need your help. Any ideas?

    Many thanks!!

    Have a great day everybody!

Viewing 15 replies - 1 through 15 (of 16 total)
  • Hi santyjazz,

    All the active plugins in WordPress have saved in the options table.

    You can use this query to check all the active plugins.
    SELECT * FROM wp_options where option_name = “active_plugins”

    Plugins data is saved in the serialized form. Let’s say i want disable woocommoerce plugin so, i remove this line from the database.
    i:5;s:27:”woocommerce/woocommerce.php”;

    Hope it helps you.

    Thanks,
    Sami

    Just run the query and find php file of the plugin you want to remove. Let’s say plugin filename is “sanger-slideshow.php“. So, just complete remove the line as i defined above for woocommerce as an example.

    Thread Starter santyjazz

    (@santyjazz)

    Hi Sami,

    thanks for your quick answer. I’m pretty new in PHP so I don’t know how execute a query to a PHP database. I am using PHPAdmin from my provider but I don’t know exactly how to make it :(… sorry mate. Can you explain me more specifically how making that query?

    Sorry…..

    Thread Starter santyjazz

    (@santyjazz)

    Hi Sami,

    many thanks again. Ok I did it and I remove it like you said but still I have the same issue when I install the plugin again :(…. any ideas?

    Like I told you, I have a similar site, same theme, same plugins and this plugin is working pretty good on this one… I don’t understand….

    Thanks Sami, I appreciate a lot your help.

    Hi santyjazz,

    As you said that you have 2 same sites but this plugin is working on one site but, does not working on the other one.

    So, i recommend you to please check the version. WordPress Version as well the Plugins Version.

    Maybe , some of the plugin version you installed is not same as on the other site and it is conflicting with this slideshow plugin.

    Please check the versions and let me know whether this works for you or not.

    Regards,
    Sami

    Thread Starter santyjazz

    (@santyjazz)

    Hi Sami,

    thanks again for your message. I did that before, I’ve already checked the version of WordPress and it’s similar, it’s the last version of WP. And the version of the plugins are similar too, both taken from the same zip files so it’s a mystery. I am speaking with my hosting provider but they can’t find out, we can’t find out how to fix this issue.

    So annoying…

    Thanks mate!

    Regards

    Perhaps you should be asking the developer of your commercial plugin these questions? These forums do not support or have access to commercial products. Only the free plugins downloaded from https://www.ads-software.com/plugins/. So we have no way of knowing if the plugin follows the recommended steps for removing all of its data from the database on deletion.

    Try asking on https://forum.tonjoostudio.com/

    Thread Starter santyjazz

    (@santyjazz)

    Hi Esmi,

    thanks for you email. As you can see in the plugin owners forums, I’ve already asked for the issue to them and nobody, nobody asked me about this issue. I’ve put the question in their forums one week ago… ??

    So, that’s why I am asking to WP forums.

    Thanks again Esmi.

    Regards

    Sorry, these forums do not support commercial products.

    Thread Starter santyjazz

    (@santyjazz)

    Ok, so I’m f***ed…. thanks mate for your great help….. so sad right now…. I’ll not bored or annoyed you more with my plugin issues, don’t worry…

    Perhaps you could consider hiring someone to assist you?

    Thread Starter santyjazz

    (@santyjazz)

    Thank you Esmi, thank you very much…

    You’re welcome. ??

    Hi santyjazz, Have you able to solved your problem?

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘How can I remove a plugin form WP database’ is closed to new replies.