Price not displaying on Cart and not clear

  • Resolved Alundra

    (@alundra)


    8 years, 7 months ago

    Hi!

    Thanks so much for this plugin, it’s very awesome to have!

    I have had a few customers ask why there are two prices listed, and it’s very unclear to them that the “approximate price” is after the exchange rate. Is there a way I can have it display the default prices short name and then have the exchange rate price, for example:

    $2 AUD (Approximately $1.50 USD)

    Or just this

    $1.50 USD (Based on exchange rate)

    Instead of:

    $2

    Approximate Price: $1.50

    Also the exchange rate price is not showing in the cart at all.

    Thanks so much for your time!
    Jade

    https://www.ads-software.com/plugins/woo-multi-currency/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Andy Ha

    (@mrt3vn)

    Hi,
    Thank for your feedback.
    Problem here is AUD and USD have same currency symbol “$”,
    And in our pro version of woo multi currency has custom currency symbol which can solve your problem. You can check it in our website: https://villatheme.com/extensions/woo-multi-currency/

    Regards,
    Cuong Nguyen

    Thread Starter Alundra

    (@alundra)

    Hi Cuong!

    That does not solve my issue at all. I convert between AUD, USD, CAD and so many others with the $ symbol. You need to be able to differentiate between them in the plugin because it’s unclear that the “approximate” price is a converted price and what it’s being converted from or to (and that is important because it may be detecting the wrong price).

    Look at this list here, heaps of currencies have the same symbol!
    https://en.wikipedia.org/wiki/List_of_circulating_currencies

    I also convert for GPB and EUR and I’ve had people asking what the approximate price is for them as well, so even with a different dollar sign it doesn’t tell them what’s going on either.

    Your premium version suggests writing it as $(AUD)1 which is very wrong, it should be written as $1 AUD. How are people going to clearly read prices if there’s letters in the middle? lol

    This is not a solution and it doesn’t address the price not showing in the checkout process either.

    Thanks for your time!
    Jade

    Thread Starter Alundra

    (@alundra)

    Hi Cuong!

    I hope you have some time to respond soon, it’s been a real struggle to communicate to people what currency the store is in and switching to USD to cater to my larger American Audience is breaking my shipping plugins and making this very difficult to deal with.

    Jade

    Plugin Author Andy Ha

    (@mrt3vn)

    Hello,
    This problem already fixed in our latest version of pro version.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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