a Checkout caused purchase to be incomplete

  • Resolved Chester_Tan.carve

    (@chester_tancarve)


    8 years, 4 months ago

    Good day

    We’ve experienced some trouble from the express checkout, considering that We’ve allowed Guest checkout, one checkout was able to process he’s payment and had his address and info in the paypal area, thus giving us the info we needed but he’s order was left with the tag payment not processed and his data were all missing (no address, etc), as well as checking out on the cart page seems to direct them to form on paypal without our end having their info, this may be the case for the lack of details, could you please give a feedback on how to fix or amend this situation, thank you for your time and consideration.

    Sincerely yours

    Chester Tan.

    https://www.ads-software.com/plugins/woocommerce-gateway-paypal-express-checkout/

Viewing 1 replies (of 1 total)
  • Plugin Contributor Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi Chester,

    We’re seeing some issues with guest checkout. A future release will take care of this with a custom confirmation page when returning from PayPal.

Viewing 1 replies (of 1 total)
  • The topic ‘a Checkout caused purchase to be incomplete’ is closed to new replies.