wrong link to wp-comments-post

  • Resolved starfix

    (@starfix)


    8 years, 4 months ago

    Hello.
    I have a wordpress multisite. I have upgraded to the version 4.5.3 with softacolous.
    Since I have upgraded everything works ok but when I try to comment and click the submit button the website direct me to a blank page.
    The browser tells me the message:
    “The connection to the server has been canceled while the page was loading.
    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.”

    Maybe the issue is caused by a wrong address.

    The address of the blog is https://sistemainfanziacuneo.it
    the url of the comments called with the submit button is https://sistemainfanziacuneo.it/wp-comments-post.php.

    The real directory I can see via ftp is:
    https://sistemainfanziacuneo.it/public_html/wp-comments-post.php.

    I don’t know whether something went bad after the upgrade.
    I tried to disable all the plugins and to change theme (I tried with twenty sixteen).

    Comments are very important for this website so I also tried to downgrade, but still isn’t working. So I re-install the 4.5.3 version.

    Has anybody the same problem? Can you help me?

    thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter starfix

    (@starfix)

    I noticed that migrating the website to another server will solve the problem. Thisi is not properly a solution… Maybe akismet plugin infects the comments template?

    Thread Starter starfix

    (@starfix)

    I also tried to do these tips:
    – I de-activated all the plugins
    – I changed the theme to a twenty-sixteen basic theme.
    – I deleted the website after a backup and re-installed wordpress (with softacolous) and database

    The problem is still there.

    as I said in my former comment I tried to migrate to another server for a test and the there is no problem in this server

    I called the hosting help center, he tried to comment and it’s worked perfectly!

    So the problem ins’t for everyone.
    How can I do?

    Thank you in advance for you help

    Thread Starter starfix

    (@starfix)

    I finally found the error. There was a block from the server due to the “mod_security” mode.
    I de-activated the “mod_security” from the cpanel and the problem was solved.

Viewing 3 replies - 1 through 3 (of 3 total)
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