Food Menu anchor tags not functioning – unicode issue?

  • Resolved Ryan

    (@ryanjgillies)


    8 years, 7 months ago

    I’m running the Auberge theme and having problems with the anchor tags that appear in the Food Menu option of the Jetpack plugin, you can see them functioning correctly on the Auberge demo and failing on my installation here.

    When clicking on the anchor links in my installation nothing happens, however clicking in the Auberge demo correctly scrolls down to the correct menu sub-section.

    Am I right in assuming this is a unicode issue from using Chinese characters? As you can see the english TestMenu sub-section I have entered works correctly.

    How can I resolve this? Is there a way I can override the plugin to use the slugs for the anchor tags instead? Being URL friendly should mean they cause no problems.

    https://www.ads-software.com/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lisa Schuyler

    (@lschuyler)

    Hi @ryanjgillies!

    I suspect you are right, that the unicode is the source of the trouble. We’d like to duplicate your set up here so we can determine where this bug stems from.

    Could you provide a screenshot of your
    /wp-admin/edit-tags.php?taxonomy=nova_menu&post_type=nova_menu_item page on your dashboard?

    If you’d rather do so privately, you can also contact us via this contact form:
    https://jetpack.me/contact-support/
    Just be sure to include a link back to this thread for context.

    Thanks!

    Thread Starter Ryan

    (@ryanjgillies)

    Hi @lschuyler!

    Thanks for the response – I mistakenly posted this before realising you had a support contact form so I’ve also had some correspondence there with a chap named “Trevor M” – perhaps you can liaise your findings with him?

    Here are the requested screenshots, as well as just the text copy & pasted (figured it might be handy unless you’re fluent in Chinese!)

    Taxonomy Screenshots:
    https://drive.google.com/file/d/0ByzkxAgCyPvNUHRid2lZZnhVaFU/view?usp=sharing
    https://drive.google.com/file/d/0ByzkxAgCyPvNLVVIQ0dFUWd6clk/view?usp=sharing

    Text (copy & pasted):
    https://docs.google.com/document/d/1LiX_875Exqhdz7pTEJ_WzKWdG3-D1xi024uy8v16IxM/edit?usp=sharing

    Trevor appears to have suggested the only way to resolve this problem is by using roman characters only in the name, but that is not possible for me as the website is intended to be used in Taiwan by native Chinese speakers.

    From what I can tell, the anchor tags and their associated ID’s are using the taxonomy name rather than the slug, which is throwing up the issue. It would seem to me that using the slug would be the better choice all-around as they are inherently url friendly, unlike the name, which would be of benefit to all non-roman languages out there.

    Thanks in advance!

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Thanks Ryan. I’m going to respond to your e-mail in our system. I’m trying to track down exactly where this is happening and would like to see the theme you’re using.

    Thanks! I’m going to mark this thread as resolved and we can continue in the e-mail thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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