Jetpack register_http_request_failed Error.

  • Resolved thumbsticks

    (@thumbsticks)


    8 years, 7 months ago

    Hi,

    Hope you can help. We have been using Jetpack on our site for a number of years without issue.

    Site: https://bit.ly/2aWlI4e

    Yesterday Jetpack started to display error messages and now won’t connect to wordpress.com at all. I have spoken to our hosting provider but they have said everything is fine with our set up and configuration.

    Any help is much appreciated. Error message below.

    Thanks,

    Dan

    Error message

    Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host.
    Could not resolve: jetpack.wordpress.com (Timeout while contacting DNS servers)

    Deubug test results:

    TEST RESULTS:

    HTTP: FAIL
    HTTPS: FAIL
    IDENTITY_CRISIS: PASS
    SELF: FAIL

    RAW TEST RESULTS:

    HTTP
    Resolving timed out after 5001 milliseconds

    HTTPS
    Resolving timed out after 5001 milliseconds

    IDENTITY_CRISIS
    PASS

    SELF

    https://www.ads-software.com/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Cena (a11n)

    (@cena)

    Hi,

    Your site appears to be blocking all outgoing HTTP and HTTPS connections to WordPress.com at the moment. This can be caused by a security plugin, or by a firewall.

    Have you recently activated a security plugin?

    Best,

    Thread Starter thumbsticks

    (@thumbsticks)

    Hi Cena,

    Thanks for your assistance.

    We haven’t made any changes to the site or installed new plugins in some time.

    We have tried deactivated all of them to see if this resolved the issue, but no luck

    These are the plugins we have installed:

    Akismet
    Jetpack by WordPress.com
    Select Login With Ajax
    Select MCE Table Buttons
    SB-RSS_feed-plus
    Select Simple Share Buttons Adder
    Yoast SEO

    To us it appears to be a server issue but long conversations with Godaddy have failed to find a resolution.

    All help appreciated.

    Thanks,

    Daniel

    Plugin Contributor Lisa Schuyler

    (@lschuyler)

    Your Jetpack connection appears to be well connected now. Were you able to resolve the issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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