Default appearance editing is not working

  • Resolved Ken Chan

    (@ckykenken)


    8 years, 3 months ago

    I used your plugin to make a mobile version of my test website, one of the issue I found is that I was not able to use the default appearance editing function to edit my desktop version of my website whenever the plugin is enabled. Whenever I click on the appearance>customize, it simply says ‘you don’t have the permission to this function’ and I just can’t edit the desktop version of my site. However, the editing of the mobile version works great. Is this actually a bug or a restriction of the plugin?

    https://www.ads-software.com/plugins/wptouch/

Viewing 3 replies - 1 through 3 (of 3 total)

  • one of the issue I found is that I was not able to use the default appearance editing function to edit my desktop version of my website whenever the plugin is enabled.

    Hi,

    To make sure, does the issue only happen when WPtouch is active? Or are you also not able to edit the desktop theme when WPtouch is not active in your WordPress installation.

    If possible, please check if the same happens when another desktop theme is active. Briefly activate a default theme like the TwentyFifteen or TwentySixteen theme.

    Regards,

    Emilio Rivera
    WPtouch Support

    Thread Starter Ken Chan

    (@ckykenken)

    This only happens when the plugin is enabled. After disabling the plugin, the default editing function was back to normal.
    But today I reinstalled the plugin after I upgraded WordPress, I can now use the default editing function. Is this kind of bug fixed? ??

    WP Lab Support

    (@wp-lab-support)

    I am having this same problem. When WP Touch is disabled I can use the customize theme, when I try to do it with WP Touch enabled I get the same issue. Was planning on buying Pro but I will have to switch to another plugin if this cannot be fixed as I need to make adjustments to the theme of course.

    Any help with this?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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