• Resolved vincent

    (@yunyie)


    Hi,

    I downloaded WP-Email-Users and followed the installation instruction, and also set up the SMTP configuration setting. But it return me a message (Sorry,your message has not sent.) when I click to send email. Is there any requirements or any plugin else needed in order to use WP-Email-Users?

    https://www.ads-software.com/plugins/wp-email-users/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Techspawn

    (@techspawn1)

    Thanks for writing vincent.

    You don’t really need SMTP to send emails. you can send email without SMTP as well.
    As you are sending email via SMTP configuration. We encourage you to please try sending emails by disabling SMTP option by selecting Use SMTP >> No. If all is good then config SMTP and send emails.

    We have tested SMTP on our side and it’s working fine.

    Hope this will help you.

    Thread Starter vincent

    (@yunyie)

    Hi,

    Thanks for your quick response on this topic. I followed the instruction in the message reply, but I still get the same error message returned.
    Probably I should provide details to ease support purpose.

    1) I downloaded wordpress and install it.
    2) Download WP-Email-Users and activate it.
    3) And I able to see “WP Email Users” now, I expand it and access into SMTP Configuration.
    4) I filled in SMTP configuration with the following setting:
    – User SMTP: No
    – SMTP Host: smtp.gmail.com
    – Type of Enciption: SSL
    – SMPT Port: 465
    – SMTP Username: <example>@gmail.com
    – SMTP Password: <examplePassword>
    5) Access into Send Email, filled in info as shown below:
    – From Name: test
    – From Email: <example>@gmail.com
    – Send Email By: User (Select one of users created)
    – Template: none
    – Subject: test
    – Message: test
    6) Error message returned – Sorry,your message has not sent.

    Can you advice on any mistake or step miss out in order to send email?

    Thread Starter vincent

    (@yunyie)

    p/s: I run wordpress in my local pc. Hopefully these information clear enough for support purpose.

    Plugin Author Techspawn

    (@techspawn1)

    vincent answer lies in your last reply.

    Please try sending emails from your server instead of localhost.

    In case you need to send emails from localhost. You need to configure your server accordingly. This discussion will help you with that.

    Thanks.

    Thread Starter vincent

    (@yunyie)

    I see. It’s helps a lot! Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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