useless

Hi Piet,

Thank you for the feedback on this plugin that we provide completely free to the community. When we get time out of our busy schedules trying to provide for our families we will look at improving the plugin. Apologies that we did not take into consideration your needs before releasing this plugin to the community. We would like to make amends for this unacceptable behaviour, so if you would like the plugin to become completely useful you can put your money where you mouth is, pay for premium support and have us modify it to meet your requirements.

Kind Regards,

Jake Jackson

Hi Jack,

Thanks for your reply to my earlier review of your plugin.

As a developer of a handful of plugins I have to say that I find it a bit strange that you bring up your busy schedule and providing for your families. After all it was your choice to release the plugin through the WordPress Plugins Repository in the first place. Nobody asked you to do that free of charge, that was solely your decision.

I do not shy away from paying for premium plugins, but I do not like the implication that I have to pay to make a free plugin better, especially since you indicate within the code of the plugin and on some support threads that the “feature” that is missing, is on the “todo”-list.
lines 489-494 of the main plugin file:

/* remove files from server */
/* TODO: Add option in settings panel */
/*foreach($dropbox_upload as $file)
{
	unlink($file);
}*/

On top of that, if you would not be willing to support your free plugin and/or feature requests, perhaps it would be an idea to add a note that explains such in the description of the plugin.

Once the missing functionality is included and the plugin does what it should do in the first place (i.e. saving the uploaded file on Dropbox, but not in the wp-content folder), I will be the first to update my review of the plugin.

Warmest regards,
Piet

Hi Piet,

Yes it was my choice to release it and I’m quite happy with the software to date. Just because you believe the plugin is incomplete because it doesn’t remove the files from the wp-content folder does not mean that the rest of the world believes it is either useless or missing functionality. It is how I needed it to function originally and works a treat.

I’ve had requests to add new features, including the one you mentioned, and it has been added to the plugin’s development list for review.

Your mention that I am not willing to provide support for the plugins I release is untrue. If any users find the plugin generates an error on their website or doesn’t work correctly I’m more than happy to take a look at it. If however someone wants a new feature ahead of the development schedule then they can pay for it. Simple.

Kind Regards,

Jake Jackson

Hi Jake,

I believe the reviews here on WordPress are expressions of people’s personal opinions; they certainly not imply a general consensus of “the rest of the world”.

And that is why I wrote my review, it is my personal opinion of the functionality the plugin offers. I have not said that it doesn’t work, I have said that it’s useless (for me), because it still saves the file in the wp-content folder. For me that is a deal breaker, plain and simple.

As I am not in a hurry, I will happily wait for you to include the functionality and as I have said already, once you do, I will definitely change my review and rating of the plugin.

Thanks and warmest regards,
Piet

Agree, pointless to save a copy on the server. Reason of using Dropbox is to outsource my storage quota.