Huge white space after Jetpack comments in Firefox

  • I installed jetpack and enabled Jetpack comments. Now, on every page, after the comment widget I have a huge white space to footer. After I click the comment widget, the white space it`s disappearing. As i see, the problem is showing in Firefox. In IE, mobile and Chrome is working as it should. Can comebody help me with this problem ?! Thank you.

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Can you try switching to one of the default themes for a few minutes? If the problem disappears, the problem might be linked to your theme.

    If that doesn’t help, could you post your site URL here so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.me/contact-support/

    Thread Starter forforce

    (@forforce)

    Hi, thank you for reply. It`s the same thing even with another theme. My page. You can take a look at: https://www.mycoffeedose.com/reyhaneh-jabbari-the-price-women-still-have-to-pay/

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    The form seems to be displayed properly on my end:
    https://i.wpne.ws/YGKX
    https://i.wpne.ws/YGhb

    Could you let me know in which browser you experience issues?

    Thread Starter forforce

    (@forforce)

    “Huge white space after Jetpack comments in Firefox” .. I have the problem with Mozilla Firefox on a desktop pc.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    My bad, I must have been a bit too tired!

    I can reproduce the problem in Firefox on a Mac, but I don’t experience the same issue on my own site, running Twenty Fourteen.

    Could you try to deactivate each one of your plugins, one at a time, and let me know if you find a conflicting plugin?

    Thanks!

    Thread Starter forforce

    (@forforce)

    Sure, I will try that as soon I will go home, thank you for support.

    Thread Starter forforce

    (@forforce)

    Ok, I found the plugin that is causing problems: Digg Digg . Can the problem be solved from Jetpack plugin or from Digg Digg ? Thank you again.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Does Digg Digg allow you to remove or add specific buttons to their floating bar? If so, could you try to remove each button, one at a time, and let me know if the problem seems linked to a specific button?

    Thread Starter forforce

    (@forforce)

    I tried that but it seems that its not linked to a specified button but its linked to the floating bar indeed. If I disable the floating bar, all good, if I enable it, the issue is back.

    Thread Starter forforce

    (@forforce)

    Any news about how to solve this issue ? Thank you.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I tried installing the plugin and playing with the different options, but I couldn’t reproduce the issue on my test site.

    Could you make a screenshot of the options you use on your own site, so I can try to use the same settings to reproduce?

    Thanks!

    Thread Starter forforce

    (@forforce)

    Well , I have no idea why only on me is happening but I installed another plugin: WP Socializer and with this one is working just fine.
    With Digg Digg the problem appears when I enable the floating sidebar.
    Thank you for support.

    Thread Starter forforce

    (@forforce)

    Ok, I did some more tests and I found the problem.. Digg Digg + Jetpack Comments + Sticky Popup have this problem. Can this be solved from Sticky Popup plugin or from Jetpack? Thank you ??

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Is this the plugin?
    https://www.ads-software.com/plugins/sticky-popup/

    Thread Starter forforce

    (@forforce)

    Yep, that`s the one

Viewing 15 replies - 1 through 15 (of 19 total)
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