customer service needs work

  • i have contacted them for issues and questions and their customer service needs much work. would not recommend until they can get bugs figured out and a better customer service team.

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  • Remember: you are not a customer. You are a user of a free plugin. That does not entitle you to support from the developer.

    Thread Starter mramos1112

    (@mramos1112)

    hummmm, if you consider $299 + fees to be free, that would be your first problem. second problem, your recent response are the most words i have had in response to an issue ever. and third i suggest taking a customer service course, your RUDE response is a perfect example of the LACK of customer support you offer. the correct response would have been “sorry to hear that, is there something I can help you with.” or perhaps “what issue can i help you with please contact me directly at {blank} to discuss.” however, it is clear your FREE ($299) plugin is just to take advantage of idiots like myself until we wake up and realize we have been hosed! good luck…next stop rip off report!

    I’m in no way affiliated with this plugin. I am not the developer or in any way connected with the individual that built it.

    This plugin is free and this review system is for the free plugin that is distributed here on www.ads-software.com. Any paid service or plugin that the developer of this plugin offers outside of www.ads-software.com, is completely, 100% unrelated to the review system here. Please only review the plugin that is distributed here through www.ads-software.com. No more.

Viewing 3 replies - 1 through 3 (of 3 total)
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