Fatal Error…

If you’d taken the time to post a support request in the forum here, or at least checked it first, your find that the plugin author is highly responsive (<12 hrs), supports installation issue to successful outcome, and knows the plugin and WordPress inside out.

My personal view is that leaving a one star review such as this does not help the WordPress community evaluate this plugin, because what happened is that there was a problem with your specific setup, and one which you gave the developer no opportunity to help you resolve. In my option you’ve missed out as this is a fantastic plugin with excellent support and a range of features at a standard you’ll struggle to find elsewhere – just check the support threads and changelog.

First of all, how dare you judge me or anyone else who rates NinjaFirewall (WP edition) 1 star. In my opinion it deserved it and I would do it again. You know nothing about me and have no right to assume you got anyone’s number on here just because they give NinjaFirewall (WP edition) a bad review for causing a “Fatal Error”. That’s right NinjaFirewall (WP edition) causes fatal errors. Don’t waste your time! Second, no one asked you for your sarcastic “personal view”! Do yourself a favor next time and keep it to yourself. I’ll tell you something j/o, If I or anyone else decides to leave 1 star, you better believe we have every right to whether you like it or not. The fact that you cried about it tells me you are a big baby and probably on the dev team or are closely related. Which means your response is bullsh*t. You just made yourself a fan j/o. If you don’t know what j/o means, think about it.

you are a big baby and probably on the dev team or are closely related

Leaving the personal reference aside,a quick glance at my user activity or recent support request for this plugin highlights that I am just a regular WordPress user.

If I or anyone else decides to leave 1 star, you better believe we have every right to whether you like it or not.

Of course you can. But if you read this post by one of the WordPress plugin reviewers on how to leave a good/bad review, it recommends the following:

1. Plugin author spends 1,000s of hours developing the code and then uploads it into the WordPress repository for free download and use.

2. Site admin uploads the plugin and either:

a) leaves a user review after evaluating the plugin’s functionality
b) Has an issue with the installation process, posts a support request and resolves the issue with the help of the developer
c) Is unable to resolve the issue after support and so moves on to try another plugin

From the above linked post on review best practice:

A bad review should keep several things in mind:

It should clearly explain what the issue encountered was. Simply stating that there is a bug tells the developer nothing.
It should be polite. Remember, you’re telling someone that their work has a serious problem, so be nice. You may have a sense of anonymity on the internet but the developer will still be emotionally affected in exactly the same way as if you’d walked up to them on the street and said it to their face.
It should never be posted until a reasonable attempt to get support for the problems has been made. Nothing is more frustrating to someone that actively supports their free products than having someone tell me a plugin doesn’t work without even being given the chance to help fix the issue.

EDITED

how dare you judge me or anyone else who rates NinjaFirewall (WP edition) 1 star. In my opinion it deserved it and I would do it again. You know nothing about me and have no right to assume you got anyone’s number on here just because they give”

You judged a plugin and “your judgement” cannot be judged? Sorry my friend, i think you got it wrong.

Another opinion is that your judgement was poor, since you haven’t followed a troubleshooting protocol involving the plugin designer.

Plugin-evaluation is not a personal right. It’s a unselfish act to support the wordpress community. This act demands responsibility in order not to be misleading or even slanderous.

Yeah OK..

My 1 star review of NinjaFirewall (WP edition) was a real one and I meant it. I don’t review products or services to hurt others and I don’t make up stories and I’m not your competitor. I submit reviews to help inform others regardless of who likes me for it.

Unless WordPress removes my review, it will stick and get indexed everywhere. Guaranteed. Don’t think educating me at this point in the game with your sarcastic / condescending tone will help you any. Besides, who wants anything to do with your time consuming community support protocols anyway, forget it. If it don’t work, press a button, It’s much easier. If WordPress didn’t want you to press those buttons they wouldn’t be there.

If your goal is to flame up a novel in here to try and blanket negative reviews, knock yourself out, but that won’t work. It will end up back firing on your NinjaFirewall (WP edition) community regardless who gets involved. Why? Because I won’t stop until you do. I’ve been there already.. These arguments always end up hurting the brand, especially if I’m involved.

My review of NinjaFirewall (WP edition) plugin was an honest one regardless of your (devs) bruised egos and community support protocols. If there’s one thing that fuels me, it’s cry babies like you, especially over something like this..

No one wants to take more time out of their already filled schedule to “play tidily winks” with developers who have an ego, who will only end up talking over their head and more than likely in a different language. NinjaFirewall (WP edition) plugin is not even 100% free. There are 100’s of other security plugins on www.ads-software.com that will work, some for free. Check it – https://www.ads-software.com/plugins/search.php?q=firewall+security&sort=

Listen, my goal was to alert and inform others about the Fatal Error “I” received while configuring NinjaFirewall (WP edition), that’s it. I wasn’t trying to hurt or insult anyone. Believe it. That’s baby sh*t that I don’t have time for, but I will stand up for myself in this environment or in person. If I am able to save someone else from wasting their time by installing a security plugin that could potentially give them a fatal error or harm their website, I’m happy to do it.

Remember, following your time consuming protocols is just that, time consuming, especially when there is no guarantee it will be fixed. Time is everything, not to mention money. Today no one has time, if things don’t work on the first try, they move on, just the way it is.

Sorry some of you are heart broken over this, but NinjaFirewall (WP edition) gave me a Fatal Error, believe it. It did not work for me whether you are with me or not, that’s your call. Sorry for my redundancy.