Worst SUPPORT ever

  • Actually like the pluigin its pretty cool

    But their support is awful bordering on don’t even care, emailed them well over 5 times given a ticket number and never heard from them since.

    Spoiled the whole experience of using their little app etc and their website.

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  • Hey @usearchme – we’re really sorry to hear that. Sounds like we weren’t on the ball like we should, and we sincerely apologize for that. Is there anything we can do to win you back? Please let me know or e-mail me directly at [email protected]. I would be happy to give you immediate support.

    Best,
    Mary Anne

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