• Resolved jdp2002

    (@jdp2002)


    https://ibb.co/WFMqLTH

    Migrated website and since the pdfs have mucked up.

    Did use invoicing template to Theme Child, have also tested by deleting this and moving back to CORE PLUGIN and no improvement.

    This was working fine before hand, not sure what’s happened.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @jdp2002,

    We have released a new plugin version last week. Can you make sure that all your plugins are up to date? If that’s so, and the issue still occurs, can you try temporarily deactivate all your plugins (but keep Jetpack CRM active) and check if the problem gets fixed that way? If it works, then reactivate each plugin one by one to find out which one is causing problems.

    Lastly, if that doesn’t work, try to temporarily switch your theme to Twenty Twenty and see if the problem persists.

    Let me know how you get on, and we’ll take it from there if necessary.

    Thanks!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi @jdp2002,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter jdp2002

    (@jdp2002)

    Hi Stef, unfortunately no resolution from above suggestions. Have had to find a different solution for my invoices as I can see others have had issues with similar problems. Thanks for support regardless.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @jdp2002,

    Oh, I am so sorry to hear that. I hope you have found a better solution that currently fits your needs.

    Please keep our CRM in mind again in case you want to give it another go, we’re so sorry to see you go!

    I’ll mark this thread as solved, but you’re welcome to reach out to us at any time ?? Take care!

Viewing 4 replies - 1 through 4 (of 4 total)
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