Thank you for your feedback Josan420.
We have put a ton of time (and I mean 500+ hours, of free company time) into the development of this plugin, and provide many features that other plugins actually charge for.
Unfortunately, supporting and maintaining a free plugin is a lot of work and something that we can’t do without some form of sustainability measure in place. From just a quick glance of the number of free support requests here in the WordPress repository, you can get an understanding. Those who do understand the amount of time and effort that goes into maintaining free software (or any piece of software) have no issues with only a few of our more robust features being moving to paid add-ons. And still, the features that we do offer in the free version easily stand above other plugins.
We hope you’ll re-consider your review. A 1 star review indicates a broken or no longer functioning plugin with no support from the developer – and we feel that doesn’t appropriately reflect our work or level of support.
Either way, best of luck moving forward!
Evan