Works perfect after elimination collision with another plugin

Hi,

Thank you for your feedback.

Please provide a links to the sites where the problems occur. We can help you to detect the possible issues and find their solution.

Sincerely,
BestWebSoft Support Team

Hi,
here is url: https://www.informatika.edu.rs/
This website is WP network, on other non network websites, plugin works fine.

Thanks for response!
Looking forward to hearing from you.

Hi,

Thank you for the link. When we visit your site we saw that captcha plugin is installed and activated, but each time we’re trying to go to https://www.informatika.edu.rs/wp-login.php, it redirects us to https://www.informatika.edu.rs/not_found. So, we have not been able to test the plugin.

Please provide an access to the https://www.informatika.edu.rs/wp-login.php or https://www.informatika.edu.rs/wp-signup.php, so we could test the plugin work.

In addition, please complete the following:
1) Try activating a standard WP theme for a while (2014, 2015) and check if the problem remains.
2) Try deactivating all of your plugins except Captcha by BesstWebSoft and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
3) Provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
4) Let us know about the results.

Sincerely,
BestWebSoft Support Team

Hi,

here is link to login page: https://www.informatika.edu.rs/infologin

I have followed your instruction and found that problem is in collision with plugin “Maintenance 2.6” from Fruitfulcode. I deactivated it and now captcha works just fine!

I just send to you system status as well.

Thank you very much for help and quick response.
Best regards.