@castelfi,
Thanks for your review. I’m very sorry to hear about the bad experience. Sometimes our replies are blacklisted by spam filters. I’m not sure this is the case. Of course, there are some days we get lots of tickets and some of theme might get lost or delayed. We apologize if that was the case.
Just take a look at the changelog of this forum, we love to help people, we reply almost instantly.
Again, we’ve very sorry to hear about the delay you’ve experienced with the support and.. It’s really great to know that you find this is a Good Plugin.
We’re here to help, just re-send us an email here if you still need our help https://bookingultrapro.com/contact.php. Please don’t forget to include either your usernam or the URL of this post when contacting us.
We look forward to hearing from you.
Cheers