Hi There,
First, I really appreciate that you tried the plugin, and am truly sorry that it doesn’t work for you.
I use the built in wp_mail() function in WordPress to send emails, Which means that if you get other mails from WordPress, it’s being sent the same way. The only other issue could be the way that the emails are structured, the content of the email, or receiving servers thinking its spam.
Sometimes things just simply just don’t work.
We have a good few thousand sites that have no sending problems, and a handful of sites that just won’t have the email delivered, for whatever reason. This is a very difficult issue to even begin to try to debug; the data pool is just so small.
My advice would be to try send in text format and not HTML. If that fails. I highly recommend using a form builder that does work for you.
Ninja Forms is a great example and also free. However, be advised that if you look at their support forum you’ll notice the same amount of posts having sending issues, all with pretty much the same replies. As you will with most form builder plugins forums. There will always be a handful of sites that have some variation of just the wrong stuff happening that will cause emails to fail.
I truly appreciate you taking the time to review the plugin. I know that struggling to get a seemingly simple task to work, can create frustration.
I hope that you get it sorted as quickly as possible.
~ David
