Domain mapping error

  • 3 months ago I decided to self host and moved my site over to Siteground hosting. Everything was fine until three days ago out of the blue, I begin getting the following error when I visit my site:

    “Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.”

    Siteground tell me I have to contact the current registrar to have my name servers. I had no idea who my registrar was and they kindly provided a link, but it seems their support is useless and haven’t heard back yet.

    Im not sure why this would just happen out of the blue, does anyone have any idea about other ways I might be able to go about fixing this?

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    This something you need to sort it out with your host/registrar

    Ivan Yordanov

    (@ivanyordanov-1)

    SiteGround Representative

    Hello @hopsnz

    I am one of SiteGround’s senior tech support supervisors. Can you provide me with your domain name or ticket ID so I can check the case and try to assist you with that?

    Borge

    (@joeborge0914)

    You can post your domain name and we’ll check your records.

    Thread Starter hopsnz

    (@hopsnz)

    Hi team – domain is nzpeteacher.com

    Ticket ID at Siteground is 1898187.

    Siteground support is great, I have no problems there ever. But it seems the issue is with the registrar. Their support is non existant it appears!

    Borge

    (@joeborge0914)

    Domain Name: NZPETEACHER.COM
    Registrar: WILD WEST DOMAINS, LLC
    Sponsoring Registrar IANA ID: 440
    Whois Server: whois.wildwestdomains.com
    Referral URL: https://www.wildwestdomains.com
    Name Server: NS1.WORDPRESS.COM
    Name Server: NS2.WORDPRESS.COM

    Your domain name is registered with WILD WEST DOMAINS, LLC.

    Customer Service
    Product support (24/7): (480) 624-2500
    Email support:
    [email protected]

    You may contact them to update the NS (Name Servers) to SG’s NS

    Thread Starter hopsnz

    (@hopsnz)

    Thanks Borg. Siteground provided me with that information and I tried contacting them three days ago and still no response.

    The confirmation email came from “domainspricedright.com”, so I tried contacting their support also.

    Borge

    (@joeborge0914)

    I guess they could be reseller of this WWD LLC.

    Hope you can have that updated ?? GL

Viewing 7 replies - 1 through 7 (of 7 total)
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