Recent: no backup of plugins

  • Resolved liekenetherlands

    (@liekenetherlands)


    8 years, 5 months ago

    I’ve been making backups with Updraftplus for months now. I send them to my e-mailaddress. Always 5 files: plugins, themes, uploads, others and db.

    As of late however, there’s only 4 files: everything except for the plugins.

    Is this a bug?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Could you send us a copy of the latest backup log? You can find this log in the Existing Backups tab of your UpdraftPlus Settings page.

    The contents will be too long to post here directly, but you can use an online service such as pastebin, and post the link here.

    Thread Starter liekenetherlands

    (@liekenetherlands)

    Like this?

    https://pastebin.com/bhhBR0p3

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    The log is not showing any error adding the backup files to the report email. However, it is possible that the plugins backup file is being lost by the mail server due to the total size of the backup.

    Could you temporarily set UpdraftPlus to backup to a different remote storage location (Dropbox has free accounts and is easy to set up). Does the full backup arrive?

    The backup is now ~37.6MB in size. Most mail servers have an attachment limit of 10-25MB.
    The logs shows that the Uploads backup is close to the top of this limit. You may need to consider switching to a different remote storage location.

    Thread Starter liekenetherlands

    (@liekenetherlands)

    Totally right, thanks for your help!

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    You’re welcome!

    If you find UpdraftPlus useful, then please give us a positive review, here: https://www.ads-software.com/support/view/plugin-reviews/updraftplus?rate=5#postform

    (If we’re not yet worth 5 stars, then please don’t review, but instead reply here to let us know why not – reviews less than 5 stars bring our average down!).

    Best wishes,
    David

Viewing 5 replies - 1 through 5 (of 5 total)
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