Cannot Reauthenticate Google Drive

  • Resolved Christine

    (@christineferguson)


    8 years, 5 months ago

    I was unable to create a backup and the log file indicated an error with my Google Drive authentication. So I am in the process of trying to re authenticate, however I do not have a ‘Authenticate with Google’ option in the plugin settings like the FAQ states.

    Where do I go from here?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi Christine,

    Please can you link a screenshot of the Google Drive settings section in UpdraftPlus? Use something like https://snag.gy if it helps.

    David

    Thread Starter Christine

    (@christineferguson)

    Here is a screenshot of the Google Drive settings section: https://snag.gy/jTDPce.jpg

    Also, here is a screenshot of the Current Status tab: https://snag.gy/QCvT6a.jpg

    I tried re-installing the plugin and it now says it cannot obtain an authorization token from Google (which I already knew but the message wasn’t there before.)

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    From the screenshot, there appears to be missing settings. Is anything displayed below the section in the first screenshot, in the Existing Backups tab?

    If not, could you please open your browser’s developer console (instructions here), and reload the UpdraftPlus settings page. Do you see any errors in the console?

Viewing 3 replies - 1 through 3 (of 3 total)
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